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Setup & troubleshooting

Restart an iPhone during a DailyCheck problem

Use a normal iPhone restart when reopening DailyCheck has not cleared an unresponsive screen. Recheck the original symptom after the phone starts.

Save a useful description first

Record the last action and any visible error. If the phone still responds, finish or cancel an attachment recording before restarting. A restart does not prove that a check-in reached another phone.

Use a normal shutdown and startup

  1. Open iPhone Settings, then General, then Shut Down.
  2. Slide to power off and let the phone shut down.
  3. Use the power button to turn the phone back on, then unlock it.
  4. Open DailyCheck and inspect its latest record or invitation status.
  5. Repeat one controlled test of the original symptom.

If the whole phone is frozen

Follow Apple’s model-specific restart guidance. Do not erase the phone or reset every setting as a substitute for a restart. Persistent device problems belong with Apple support, while an isolated app problem needs an app-specific report.

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iPhone · iOS 26 or later · iCloud required